Home > Organizations > BIPOC > Social Media Assistant
Populations Served
- Member Agency Staff
Competencies/Skills
- Communication
- Creativity
- Social Skills
- Teamwork
- Technological Literacy
Social Media Assistant
Barrier-Free Access- Flexible Hours
- Suitable for Community Service/Fine Options
- Suitable for Seniors
See below for more information
Volunteer Duties
- Contributes as an assistant in support of the Social Media channels currently utilized by the organization.
- Assists within the BIPOC Foundation Community Platform which is essentially a social media platform exclusive to BIPOC Foundation, but which extends to Silicon Valley and various other entrepreneurial communities and their opportunities.
- Actively monitors and engages in Twitter, Facebook, and Instagram, commenting with information where appropriate or reporting and escalating to management where necessary.
- Reporting to the Volunteer Program Lead and the BIPOC Foundation Relationship Manager, the Social Media Assistant will conduct general tasks such as:
- Assisting to deliver on the organization’s marketing strategy for social media.
- Assisting to develop content where requested to increase community engagement online.
- Creating various brand persona’s and customer profiles / archetypes based on our data.
- Utilizing and monitoring the social channels most relevant to the brand on a daily basis.
- Responding to specific queries through social networks as assigned by the Relationship Manager.
- Monitor and respond to comments and direct messages in a timely manner.
- Creating successful social media ad campaigns that will generate sales/leads on a project basis.
- Working with relevant influencers or complementary brands to grow the company’s social following organically through shares, reposts, and giving shout-outs and thank-yous.
- Assisting and working together with the marketing department and graphic designers to create compelling content for publication or campaigns.
- Hosting specifically assigned special programs, such as “Instagram Challenges”.
- Creating Facebook events for each program once published to the main site via program leads.
- Making occasional posts to cross-promote relevant events hosted by other organizations.
- Assisting social media engagement during events, such as Facebook Live and other live posts.
- Taking photos at events and uploading albums to Facebook.
- Backing up photo albums on department drives and appropriate Google Drive folders.
Requirements
- Age: 18 years old and above
A good Social Media Manager candidate will have most or all of the following skills:
- Excellent oral and written communication skills
- Knowledge of social channels relevant to the company’s success
- Knowledge of social media advertising platforms
- Excellent interviewing and copywriting skills
- Ability to work on tight deadlines
- Strong analytical skills and ability to provide reports with key insights relating to performance
- Working knowledge of Hootsuite, Canva, and/or Creative Suite will be highly considered
Schedule
Commit to a minimum of 10-12 hours weekly over a 4–6-month period.
Time Commitment
Continuing commitment
Type of Opportunity
Marketing & Communications,Technical Support & IT Services
Application Type
Basic
Other Opportunities with BIPOC
Continuing commitment
BIPOC
Available as an internship position.
A career-builder position.
Continuing commitment
Continuing commitment
Thanks for your interest in this volunteer position!
We'll just need a bit of information so we can pass your application along to BIPOC.
Volunteers can sign up for up to 3 continuing commitment opportunities for immediate referrals. If you signed up for more than 3, a Volunteer Lethbridge staff member will connect with you before making new referrals.