Home > Organizations > BIPOC > Social Media Assistant
Populations Served
- Member Agency Staff
Competencies/Skills
- Communication
- Creativity
- Social Skills
- Teamwork
- Technological Literacy
Opportunity last updated: April 7th
Social Media Assistant
Barrier-Free Access- Flexible Hours
- Suitable for Community Service/Fine Options
- Suitable for Seniors
See below for more information
Volunteer Duties
- Contributes as an assistant in support of the Social Media channels currently utilized by the organization.
- Assists within the BIPOC Foundation Community Platform which is essentially a social media platform exclusive to BIPOC Foundation, but which extends to Silicon Valley and various other entrepreneurial communities and their opportunities.
- Actively monitors and engages in Twitter, Facebook, and Instagram, commenting with information where appropriate or reporting and escalating to management where necessary.
- Reporting to the Volunteer Program Lead and the BIPOC Foundation Relationship Manager, the Social Media Assistant will conduct general tasks such as:
- Assisting to deliver on the organization’s marketing strategy for social media.
- Assisting to develop content where requested to increase community engagement online.
- Creating various brand persona’s and customer profiles / archetypes based on our data.
- Utilizing and monitoring the social channels most relevant to the brand on a daily basis.
- Responding to specific queries through social networks as assigned by the Relationship Manager.
- Monitor and respond to comments and direct messages in a timely manner.
- Creating successful social media ad campaigns that will generate sales/leads on a project basis.
- Working with relevant influencers or complementary brands to grow the company’s social following organically through shares, reposts, and giving shout-outs and thank-yous.
- Assisting and working together with the marketing department and graphic designers to create compelling content for publication or campaigns.
- Hosting specifically assigned special programs, such as “Instagram Challenges”.
- Creating Facebook events for each program once published to the main site via program leads.
- Making occasional posts to cross-promote relevant events hosted by other organizations.
- Assisting social media engagement during events, such as Facebook Live and other live posts.
- Taking photos at events and uploading albums to Facebook.
- Backing up photo albums on department drives and appropriate Google Drive folders.
Age Requirements
Must be 18 years old and above
Other Requirements
A good Social Media Manager candidate will have most or all of the following skills:
- Excellent oral and written communication skills
- Knowledge of social channels relevant to the company’s success
- Knowledge of social media advertising platforms
- Excellent interviewing and copywriting skills
- Ability to work on tight deadlines
- Strong analytical skills and ability to provide reports with key insights relating to performance
- Working knowledge of Hootsuite, Canva, and/or Creative Suite will be highly considered
Schedule
Commit to a minimum of 10-12 hours weekly over a 4–6-month period.
Time Commitment
Continuing commitment
Type of Opportunity
Marketing & Communications,Technical Support & IT Services
Application Type
Basic
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The Outreach and Communications Volunteer supports the BIPOC Foundation by serving as a bridge between the organization and the public, helping to engage potential members, foster community connections, and strengthen external relationships.
This role involves assisting with outreach coordination, managing communication calendars (events, media, and press), and supporting the delivery of public relations initiatives that promote the Foundation’s programs and events.
This position will be a hybrid opportunity with a combination of online commitment, along with in-person meetings held.
Thanks for your interest in this volunteer position!
We'll just need a bit of information so we can pass your application along to BIPOC.
In December 2025, we’ll focus only on event-based opportunities. We’ll respond to other volunteer inquiries or referrals starting in January 2026.
Volunteers can sign up for up to 3 continuing commitment opportunities for immediate referrals. If you signed up for more than 3, a Volunteer Lethbridge staff member will connect with you before making new referrals.