Home > Organizations > Interfaith Food Bank > Client Advocate Volunteers
Populations Served
- Adults
- Children
- Immigration & Refugee Services
- Indigenous
- Low-Income
Competencies/Skills
- Adaptability & Resourcefulness
- Communication
- Community Engagement/Advocacy
- Equity, Diversity & Inclusion
- Social Skills
Opportunity last updated: February 18th
Client Advocate Volunteers
Suitable for Seniors
Volunteer Advocates support the Service & Care Team by working with the Client Advocacy Coordinator to provide information, referrals and community connections to help address the underlying issues that are placing individuals in need of food bank supports. Duties include providing referrals, assisting clients with applications, appointments and systems navigation, and general administrative duties to maintain client files. Advocacy roles require an understanding of local community resources, a familiarity with vulnerable populations with complex issues, and a commitment to providing services with upmost dignity.
Volunteer Duties
- Support Service & Care team – Volunteers will be cross trained with the Client Services Team to ensure the flexibility to fill in where most needed, and for familiarity with core food bank services.
- Meet clients to hear them express their needs and/or issues placing them in need of food bank support.
- Suggest solutions/steps to addressing underlying needs leading to food insecurity.
- Provide information and/or referrals to local community resources.
- Support clients in making appointments, filling out application forms, navigating next steps.
- Follow up with clients to track progress towards goals.
- Support Client Advocacy Coordinator with Empowerment Programs such as Tax Clinics, Employment Readiness Programs, Special Program Registrations (eg. Christmas Hope, Ready Set Go, etc.).
Age Requirements
18 years old or above
Other Requirements
Skills & Qualifications:
- Familiar with working with vulnerable populations, able to respond and support with dignity, respect and tact
- Excellent computer skills required for navigating websites and referral processes
- High attention to detail and strong listening skills
- Awareness of community services and programs an asset, ability to research available supports to provide effective information and referrals
Other:
- Volunteer Application
- IFB Volunteer Interview
- IFB Shift Orientation and Volunteer Profile Creation
- Successfully complete trial shift
- Attend Volunteer Onboarding session
Schedule
- Morning shift: 9:30am-12pm
- Afternoon shift: 1pm-3:30pm
- Interfaith Food Bank has a 2 shifts/week maximum
- Willing to make long-term (at least 4-month commitment ideal)
Time Commitment
Continuing commitment
Type of Opportunity
Administrative & Office Work,Community Engagement,Immigrant & Refugee Services
Application Type
Advanced
Other Opportunities with Interfaith Food Bank
Are you seeking an opportunity to make a positive impact in your community while experiencing the rewards of volunteerism? If so, Interfaith Food Bank Society of Lethbridge is currently looking to fill 2 Board of Directors positions with 2-year terms, beginning April 2026.
Currently seeking individuals with experience in the following areas:
- Corporate environments
- Community engagement
- Legal
- Fundraising
- Client advocacy
General Warehouse Volunteers support the Operations Team with the receipt, storage and preparation of food and non-food products to facilitate food bank programs and services. Duties include tasks such as sorting, repackaging, hamper building and bundling, in addition to maintaining general warehouse organization and cleanliness. These tasks are done safely and effectively through detailed processes while adhering to food safety guidelines.
The Reception Volunteer serves as the first point of contact for visitors at Administration and Donations and all callers at Interfaith Food Bank. This role involves receiving and processing donations, greeting visitors, answering phone calls, assisting with inquiries, and supporting administrative tasks to ensure smooth front desk operations.
Thanks for your interest in this volunteer position!
We'll just need a bit of information so we can pass your application along to Interfaith Food Bank.
Volunteers can sign up for up to 3 continuing commitment opportunities for immediate referrals. If you signed up for more than 3, a Volunteer Lethbridge staff member will connect with you before making new referrals.