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Interfaith Food Bank
Interfaith Food Bank Opportunities
At The Second Door, we recognize the value of the forgotten and the timeworn, offering unique pre-loved items, as well as those that never even made it off the shelf. You will find an array of new, used and slightly bruised items for home, kitchen and personal use. With the assistance of volunteers, donated items are turned into funds that the food bank uses for food and operational costs —every purchase helps to support those in the community who need it most.
Service & Care Volunteers support the Client Services team in providing Emergency Food Assistance. This involves supporting clients while ensuring a welcoming, inclusive and accessible environment. Duties include tasks such as greeting clients and updating files, fulfilling hamper orders, facilitating pick room access and empowering clients while decreasing barriers to services. These tasks are done safely and effectively through detailed processes while adhering to food safety guidelines.
Skills and Qualifications:
- Good customer service skills including listening, empathy and maintaining dignity for clients
- Ability to work in a fast-paced environment while standing continuously
- Able to work with a diverse group of individuals
- Some positions require heavy lifting activities on a regular basis (40lbs and over)
- Must be able to work with minimal supervision and demonstrate initiative
- Intermediate computer skills are an asset
Volunteer Advocates support the Service & Care Team by working with the Client Advocacy Coordinator to provide information, referrals and community connections to help address the underlying issues that are placing individuals in need of food bank supports. Duties include providing referrals, assisting clients with applications, appointments and systems navigation, and general administrative duties to maintain client files. Advocacy roles require an understanding of local community resources, a familiarity with vulnerable populations with complex issues, and a commitment to providing services with upmost dignity.
Skills & Qualifications:
- Familiar with working with vulnerable populations, able to respond and support with dignity, respect and tact
- High attention to detail and strong listening skills
- Intermediate computer skills required for navigating websites and referral processes
- Awareness of community services and programs an asset, ability to research available supports to provide effective information and referrals
Volunteer Drivers provide support to our Operations Team by assisting with smaller pickups and/or deliveries using their own vehicles and assisting our paid staff with additional errands and warehouse activities. As representatives of the food bank off-site, Volunteer Drivers will interact with donors and suppliers on our behalf and should be capable of heavy lifting and working in fast-paced and ever-changing environments.
Drivers interested in supporting Hamper Deliveries to food bank families will be subject to additional screening requirements (not required for all Volunteer Drivers).
General Warehouse Volunteers support the Operations Team with the receipt, storage and preparation of food and non-food products to facilitate food bank programs and services. Duties include tasks such as sorting, repackaging, hamper building and bundling, in addition to maintaining general warehouse organization and cleanliness. These tasks are done safely and effectively through detailed processes while adhering to food safety guidelines.
The Reception Volunteer serves as the first point of contact for visitors at Administration and Donations and all callers at Interfaith Food Bank. This role involves receiving and processing donations, greeting visitors, answering phone calls, assisting with inquiries, and supporting administrative tasks to ensure smooth front desk operations.